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"I have used eChoice in the past and thought it was time to retouch base with them and see what our options may be. We were assigned to Shriya and she looked after us through out the process. I found when I had enquiries and questions she contacted me both via phone and email to explain the process and was always very fast at responding. I found she and I could have both communicated a bit more thoroughly about certain areas but overall she provided a great service and we will look to use eChoice again. I can't reiterate how fantastic the response time was from Shriya. I felt like I was her only customer as she always had time to talk, knew my case and circumstances and followed up quickly."
"Shane is truly an organised and meticulous individual, always providing us with timely updates on our home loan application. As first time buyers, I must admit it is a daunting task trying to understand the many different mortgage products out there, its features and benefits and how it will impact me and my family financially - Shane made it exceptionally easy for us to understand!
Shane took the time and made sure that he fully understood our circumstances and that we too fully understood what was available in the market then. His communication and follow up is second to none - from documentation submission, progress updates, next steps etc."
"I was dealing with Shane and he went above and beyond what he had to do to make refinancing quick and easy. I would not hesitate to use eChoice again or recommend them. A very positive experience!"
"As this was my first time looking to purchase a home, I needed all the help I could get. I called eChoice and was fortunate enough to speak with Shane. Shane assisted me from beginning to end, answering all inane questions I had along the way. He is very responsive, and being a property investor himself, he knows his stuff. I'm looking at the recent reviews as I type this and it is amazing to see so many other people have had the same experience. I look forward to working with him again for the next property!"
"Our re-financing had every hiccup you could possibly think of, but Robert did an amazing job, went above & beyond to keep everything going as smoothly & stress free as possible. We couldn't be happier. We would recommend Robert to anyone who was looking for a mortgage broker. Thanks for getting us over the line Robert."